What is GoBiz Merchant APK and Why You Need It
If you are a business owner who wants to grow your online presence and sales, you need a reliable and easy-to-use app that can help you manage your orders, payments, inventory, and more. That's where GoBiz Merchant APK comes in.
gobiz merchant apk
GoBiz is an application that can help all business owners manage their business with minimal hassle. With GoBiz, managing and developing business has never been easier! Through the GoBiz application, merchants will be able to monitor the daily transactions, receive sales report, and integrate GoPay, the most popular digital payment platform in Indonesia. GoBiz is a merchant app from Gojek, the leading on-demand service provider in Southeast Asia. In this article, we will explain what GoBiz Merchant APK is, how it can help you grow your business, how to download and install it, how to use it, how to integrate it with other Gojek services, how to troubleshoot common problems, and how to contact customer support. By the end of this article, you will be ready to take your business to the next level with GoBiz.
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How GoBiz Helps You Grow Your Business
GoBiz is more than just an app. It is a powerful tool that can help you manage and grow your business in various ways. Here are some of the benefits of using GoBiz:
Monitor transactions: You can track and record all your transactions in real time, whether they are cash or non-cash payments. You can also view your transaction history and details anytime, anywhere.
Receive sales reports: You can get daily, weekly, monthly, or yearly sales reports that show your revenue, profit, expenses, and taxes. You can also export and print your reports for your accounting needs.
Integrate GoPay: You can accept payments from customers using GoPay, the most popular digital payment platform in Indonesia. You can also enjoy lower transaction fees, faster settlement, and more security with GoPay.
Manage inventory: You can manage your inventory easily with GoBiz. You can add, edit, delete, or update your products and stock levels. You can also set up alerts for low stock or out of stock items.
And more: You can also access other features such as setting up menus, creating promotions, sending receipts, printing labels, scanning QR codes, and more with GoBiz.
With GoBiz, you can save time, money, and energy in running your business. You can also improve your customer satisfaction and loyalty by providing faster and better service.
How to Download and Install GoBiz Merchant APK
If you want to use GoBiz on your Android device, you need to download and install the GoBiz Merchant APK file. APK stands for Android Package Kit, which is a file format that allows you to install apps that are not available on the Google Play Store.
To download and install GoBiz Merchant APK, follow these steps:
Go to , which is the official website of GoBiz.
Scroll down and click on the button that says "Download APK". This will start downloading the GoBiz Merchant APK file to your device.
Once the download is complete, open the file manager app on your device and locate the GoBiz Merchant APK file. Tap on it to open it.
You may see a warning message that says "For your security, your phone is not allowed to install unknown apps from this source". To proceed, tap on "Settings" and enable the option that says "Allow from this source".
Go back to the GoBiz Merchant APK file and tap on it again. This will start installing the app on your device.
Once the installation is complete, you will see a message that says "App installed". Tap on "Open" to launch the app.
Congratulations! You have successfully downloaded and installed GoBiz Merchant APK on your Android device. Now you can start using it to manage your business.
How to Use GoBiz Merchant App
Now that you have installed GoBiz Merchant APK on your device, you may wonder how to use it effectively. Here are some tips and tricks on how to use GoBiz features:
How to Accept Orders
If you have registered your business on GoFood or other online platforms, you can accept orders from customers using GoBiz. Here's how:
When you receive an order notification from GoFood or other platforms, open the GoBiz app and tap on "Orders".
You will see a list of orders that you have received. Tap on the order that you want to accept.
You will see the order details such as customer name, address, phone number, items ordered, total amount, payment method, etc. Tap on "Accept Order" to confirm that you can fulfill the order.
You will see a countdown timer that shows how much time you have left to prepare the order. Tap on "Start Preparing Order" to start the timer.
When you have finished preparing the order, tap on "Ready to Pick Up" to notify the driver or the customer that the order is ready to be picked up.
When the driver or the customer arrives, tap on "Order Picked Up" to complete the transaction.
You can also view the status of your orders, such as pending, accepted, preparing, ready, picked up, or completed, on the GoBiz app. You can also cancel or reject orders if you are unable to fulfill them for some reason.
How to Set Up Menus
If you want to sell your products online, you need to set up menus on GoBiz. Menus are the lists of products that you offer to your customers. Here's how to set up menus:
On the GoBiz app, tap on "Products" and then tap on "Menus".
You will see a list of menus that you have created. To create a new menu, tap on the "+" icon at the bottom right corner.
You will see a screen where you can enter the menu name, description, image, category, and availability. Fill in the required fields and tap on "Save".
You will see a screen where you can add products to your menu. To add a product, tap on the "+" icon at the bottom right corner.
You will see a screen where you can enter the product name, description, image, price, stock, and variants. Fill in the required fields and tap on "Save".
Repeat steps 4 and 5 until you have added all the products that you want to sell on your menu.
To edit or delete a menu or a product, tap on the menu or product that you want to modify and then tap on the "Edit" or "Delete" icon at the top right corner.
You can also create multiple menus for different occasions, such as breakfast, lunch, dinner, snacks, drinks, etc. You can also set the availability of your menus and products according to your business hours or stock levels.
How to Update Stock
If you want to keep track of your inventory and avoid running out of stock or overstocking, you need to update your stock on GoBiz. Stock is the number of units of each product that you have available for sale. Here's how to update stock:
On the GoBiz app, tap on "Products" and then tap on "Stock".
You will see a list of products that you have added to your menus. To update the stock of a product, tap on the product that you want to update.
You will see a screen where you can enter the current stock of the product. Enter the correct number and tap on "Save".
Repeat steps 2 and 3 until you have updated the stock of all your products.
You can also set up alerts for low stock or out of stock items on GoBiz. To do this, go to "Settings" and then tap on "Stock Alert". You can enable or disable the alert feature and set the minimum stock level for each product. When your stock reaches below the minimum level, you will receive a notification on your GoBiz app. How GoBiz Integrates with Other Gojek Services
One of the best things about GoBiz is that it integrates seamlessly with other Gojek services, such as GoFood, GoKasir, GoPay, and GoSend. This means that you can access and use these services from within the GoBiz app, without having to switch between different apps. This also means that you can enjoy more benefits and features from these services, such as increased exposure, lower costs, faster delivery, and more convenience.
Here are some of the ways that GoBiz integrates with other Gojek services:
How to Use GoFood with GoBiz
GoFood is the largest online food delivery service in Indonesia, with millions of customers and thousands of restaurants and food merchants. By using GoFood with GoBiz, you can reach more potential customers, increase your sales, and improve your reputation.
Here's how to use GoFood with GoBiz:
To register your business on GoFood, you need to have a GoBiz account first. If you don't have one, follow the steps above to download and install GoBiz Merchant APK and create an account.
Once you have a GoBiz account, open the GoBiz app and tap on "GoFood". You will see a screen where you can apply to join GoFood.
Fill in the required information, such as your business name, address, phone number, email address, etc. You will also need to upload some documents, such as your ID card, business license, tax number, etc.
After you submit your application, you will receive a confirmation email from GoFood. You will also receive a phone call from a GoFood representative to verify your information and schedule a visit to your location.
During the visit, the GoFood representative will check your location, equipment, hygiene, menu, etc. They will also take some photos of your business and products.
After the visit, you will receive another email from GoFood informing you whether your application has been approved or rejected. If approved, you will be able to access the GoFood feature on your GoBiz app.
Once you have joined GoFood, you can start receiving and fulfilling orders from customers using the GoBiz app. You can also get ratings and reviews from customers, which can help you improve your service quality and attract more customers.
How to Use GoKasir with GoBiz
GoKasir is a cash register system that can help you manage your sales and transactions more efficiently. By using GoKasir with GoBiz, you can sync your inventory and sales data on both apps, making it easier for you to monitor and analyze your business performance.
Here's how to use GoKasir with GoBiz:
To use GoKasir with GoBiz, you need to have both apps installed on your device. If you don't have them yet, follow the steps above to download and install GoBiz Merchant APK and then download and install .
Once you have both apps installed, open the GoKasir app and create an account. You will need to enter some information about your business, such as name, address, phone number, email address, etc.
After you create an account on GoKasir, open the GoBiz app and tap on "GoKasir". You will see a screen where you can connect your GoKasir account with your GoBiz account.
Enter your phone number or email address that you used to register on GoKasir and then enter the verification code that you receive via SMS or email.
After you verify your identity, you will see a message that says "Your accounts are connected". Tap on "Done" to complete the process.
Once you have connected your accounts, you can start using GoKasir as a cash register system that syncs with your inventory and sales data on GoBiz. You can also access other features of GoKasir, such as adding products, setting prices, applying discounts, printing receipts, etc.
How to Use GoPay with GoBiz
GoPay is the most popular digital payment platform in Indonesia, with millions of users and merchants. By using GoPay with GoBiz, you can accept payments from customers using GoPay, which is faster, safer, and cheaper than cash or other payment methods.
Here's how to use GoPay with GoBiz:
To use GoPay with GoBiz, you need to have a GoPay account first. If you don't have one, you can create one on the Gojek app or on the .
Once you have a GoPay account, open the GoBiz app and tap on "GoPay". You will see a screen where you can activate your GoPay account on GoBiz.
Enter your phone number that you used to register on GoPay and then enter the verification code that you receive via SMS.
After you verify your identity, you will see a message that says "Your accounts are activated". Tap on "Done" to complete the process.
Once you have activated your accounts, you can start accepting payments from customers using GoPay. You can also withdraw your earnings from your GoPay balance to your bank account or use them to pay for other Gojek services. You can also get discounts and rewards from GoPay partners, such as restaurants, shops, cinemas, etc.
How to Use GoSend with GoBiz
GoSend is a delivery service that can help you deliver your orders to customers quickly and conveniently. By using GoSend with GoBiz, you can connect with drivers who can pick up and deliver your orders to customers within minutes.
Here's how to use GoSend with GoBiz:
To use GoSend with GoBiz, you need to have both apps installed on your device. If you don't have them yet, follow the steps above to download and install GoBiz Merchant APK and then download and install .
Once you have both apps installed, open the GoBiz app and tap on "GoSend". You will see a screen where you can access the GoSend feature on your GoBiz app.
When you receive an order from a customer who wants to use GoSend as the delivery method, tap on "Accept Order" and then tap on "Use GoSend".
You will see a screen where you can enter the customer's address and phone number. You can also choose the delivery type, such as instant or same day delivery.
After you enter the details, tap on "Confirm Order" and then tap on "Find Driver". This will start searching for a driver who can deliver your order.
When a driver accepts your order, you will see their name, phone number, vehicle type, and license plate number. You can also track their location and ETA on the map.
When the driver arrives at your location, hand over the order to them and tap on "Order Picked Up".
When the driver delivers the order to the customer, they will confirm it on their app and you will receive a notification on your app. Tap on "Order Completed" to finish the transaction.
You can also view the status of your orders, such as pending, accepted, picked up, delivered, or completed, on the GoBiz app. You can also cancel or reschedule orders if needed.
How to Troubleshoot Common Problems with GoBiz
GoBiz is designed to be user-friendly and reliable. However, sometimes you may encounter some problems or issues with the app. Here are some of the common problems that users may face with GoBiz and how to solve them:
Login Error
If you have trouble logging in to your GoBiz account, you may see an error message that says "Invalid phone number or password" or "Your account has been blocked". To fix this problem, try these solutions:
Make sure that you enter your phone number and password correctly. Check for any typos or spelling errors.
Make sure that your phone number is registered with Gojek and that you have verified it with an SMS code.
Make sure that your password is strong and secure. Avoid using common or easy-to-guess passwords.
If you forgot your password, tap on "Forgot Password" and follow the instructions to reset it.
If your account has been blocked due to suspicious activity or violation of the terms and conditions, contact customer support for assistance.
Network Error
If you have trouble connecting to the internet or the GoBiz server, you may see an error message that says "Network error" or "Server error". To fix this problem, try these solutions:
Make sure that your device is connected to a stable and fast internet connection. You can use Wi-Fi or mobile data, depending on your preference and availability.
Make sure that your device has enough battery power and storage space. Low battery or storage may affect your device's performance and connectivity.
Make sure that your device's date and time settings are correct. Incorrect date and time may cause problems with the GoBiz server.
Make sure that your device's software and apps are updated to the latest version. Outdated software or apps may cause compatibility issues with the GoBiz server.
Try clearing the cache and data of the GoBiz app. This may help resolve any glitches or bugs that may affect the app's functionality and connectivity.
Try restarting your device or the GoBiz app. This may help refresh your device's system and the GoBiz server.
If none of the above solutions work, contact customer support for assistance.
App Crash
If the GoBiz app crashes or freezes while you are using it, you may see an error message that says "GoBiz has stopped" or "GoBiz is not responding". To fix this problem, try these solutions:
Try closing and reopening the GoBiz app. This may help resume the app's normal operation.
Try force stopping and restarting the GoBiz app. This may help clear any errors or conflicts that may cause the app to crash or freeze.
Try uninstalling and reinstalling the GoBiz app. This may help remove any corrupted or damaged files that may affect the app's performance and stability.
If none of the above solutions work, contact customer support for assistance.
How to Contact Customer Support for GoBiz
If you have any questions, feedback, suggestions, complaints, or issues with GoBiz, you can contact customer support for assistance. Customer support is available 24/7 to help you with your needs and concerns.
Here are some of the ways that you can contact customer support for GoBiz:
Phone Number
You can call customer support at 1500 104. This is a toll-free number that you can use to speak to a customer service representative. You can also use this number to report any fraud or abuse cases related to GoBiz.
Email Address
You can email customer support at merchant.care@gojek.com. This is an official email address that you can use to send your inquiries, feedback, suggestions, complaints, or issues related to GoBiz. You can also attach any documents or screenshots that may help explain your situation.
Live Chat
You can chat with customer support on the GoBiz app. This is a convenient and fast way to communicate with a customer service representative. You can also send any documents or screenshots that may help explain your situation.
To chat with customer support on the GoBiz app, follow these steps:
Open the GoBiz app and tap on "Help".
You will see a list of topics that you can choose from, such as orders, payments, products, etc. Tap on the topic that is related to your question or issue.
You will see a list of subtopics that you can choose from, such as how to accept orders, how to update stock, how to withdraw money, etc. Tap on the subtopic that is related to your question or issue.
You will see a list of FAQs that may answer your question or issue. If you find an answer that helps you, tap on "Yes" to close the chat. If you don't find an answer that helps you, tap on "No" to continue the chat.
You will see a screen where you can type your message and send it to customer support. You can also tap on the "+" icon at the bottom left corner to attach any documents or screenshots that may help explain your situation.
Wait for a response from customer support. You will see their message on the screen. You can also reply to their message or end the chat by tapping on "Close Chat".
Conclusion
In conclusion, GoBiz Merchant APK is an amazing app that can help you manage and grow your business online. With GoBiz, you can monitor your transactions, receive sales reports, integrate GoPay, manage your inventory, and more. You can also use GoBiz with other Gojek services, such as GoFood, GoKasir, GoSend, and more. You can download and install GoBiz Merchant APK on your Android device and start using it to manage your business with ease. We hope that this article has helped you understand what GoBiz Merchant APK is and how to use it effectively. If you have any questions or issues with GoBiz, you can contact customer support for assistance. They are available 24/7 to help you with your needs and concerns. If you are ready to take your business to the next level with GoBiz, download and install GoBiz Merchant APK today and enjoy the benefits of being a Gojek merchant. You will not regret it! FAQs
Here are some of the frequently asked questions about GoBiz and their answers:
What is the difference between GoBiz and GoBiz Pro?
GoBiz is the basic version of the app that allows you to manage your transactions, sales reports, inventory, and more. GoBiz Pro is the premium version of the app that allows you to access more features and benefits, such as creating promotions, sending receipts, printing labels, scanning QR codes, and more. You can upgrade to GoBiz Pro by paying a monthly or yearly subscription fee.
How can I get more customers with GoBiz?
One of the ways to get more customers with GoBiz is to join GoFood, the largest online food delivery service in Indonesia. By joining GoFood, you can reach millions of customers who are looking for food online. You can also get ratings and reviews from customers, which can help you improve your service quality and attract more customers.
How can I save money with GoBiz?
One of the ways to save money with GoBiz is to use GoPay, the most popular digital payment platform in Indonesia. By using GoPay, you can enjoy lower transaction fees, faster settlement, and more security than cash or other payment methods. You can also get discounts and rewards from GoPay partners, such as restaurants, shops, cinemas, etc.
How can I deliver my orders faster with GoBiz?
One of the ways to deliver your orders faster with GoBiz is to use GoSend, a delivery service that connects you with drivers who can deliver your orders to customers within minutes. By using GoSend, you can save time and hassle in finding and hiring drivers. You can also track your orders and drivers on the map.
How can I get help with GoBiz?
If you need help with GoBiz, you can contact customer support for assistance. You can call them at 1500 104, email them at merchant.care@gojek.com, or chat with them on the GoBiz app. They are available 24/7 to help you with your needs and concerns.
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